F&Q | Kat van Hell

Where is the shop based?
Schleswig-Holstein, germany.

How much are the shipping costs?

I don't take any responsbility for lost orders that were send without a tracking number.

Will I recieve a tracking number on my order?
You can add a tracking number to your Order.
Here are the prices for shipping with tracking number:

Do you accept orders placed outside of the EU?
Of course, I ship worldwide.

What is the shop's return and exchange policy?
No return or exchanges.

How can I pay for my orders?
You can savely pay with Paypal for your order.
I don't accept Credit Card.

What if something is wrong with my order?
Just write me a message if something is wrong or you have question. Don't be shy to ask.